5.1 CH HD Audio (Realtek ALC662 Audio Codec) BeatsAudio is supposed to be a big sellling point on these models so you'd think this would be available already.- Supports New 4th and 4th Generation Intel Core i7/i5/i3/Xeon/Pentium/Celeron Processors (Socket 1150) HP has had MONTHS to make this available for those of us who have spent $1200 on their TouchSmart computers. I did check the drivers page for my HP model and Windows 8.1 and discovered as you did that there isn't an update for the Audio CODEC / BeatsAudio. So this sounds NO different than the default (flat settings): I will say that the setting on the left do have an effect but they are fairly limited. However, moving the sliders for the graphic equalizer has NO effect on the sound output. Sound is working (and is acceptable) and I can now move the sliders (not possible previously) for the equalier. If this occurs, copy the address portion of the address on the remaining lines and paste it at the end of the address showing in your browser until the complete address is displayed in the address box. NOTE: Clicking the link may give an error indicating it is invalid. Please visit the website link provided below and install the sound driver update.Īfter performing the steps provided above if the issue persist then please install the HP Software Framework from the link provided below. When you are prompted to confirm that you want to remove the device, click OK.Īfter the computer restarts, the drivers will be automatically installed.Īfter restarting the PC install the driver update.In Device Manager, expand audio input and output right-click the sound driver and then click Uninstall.Press the windows key + X keys and the from the popup menu click on Device Manager.Steps to uninstall and reinstall the sound driver. Uninstall and reinstall the sound driver. I was able to get decent sound following these steps provided by HP support via email:ġ. Business PCs, Workstations and Point of Sale Systems.
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